How can we help you?
Get support for your OnMenu digital restaurant platform. We're here to help you launch, manage, and grow.
Email Support
Reach our support team by email and get a response within one business day.
support@onmenu.ioLive Chat
Use live chat for setup questions, billing help, and product guidance.
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Support Hours
Sunday to Thursday, 9:00 AM to 6:00 PM (GST).
Priority support for Pro customers
Frequently Asked Questions
How do I create my first digital menu?
After signing up, go to your dashboard, create your restaurant, add menu sections and items, then publish your menu link or QR code.
Can I use OnMenu in Arabic and English?
Yes. OnMenu supports Arabic and English menus with RTL support, bilingual item names, and localized presentation.
How do QR codes work for my restaurant?
Every menu gets a shareable URL and QR code. Customers scan the code with their phone camera and open the menu instantly in their browser.
What's included in the free plan?
The free plan includes one restaurant, core menu publishing, QR code generation, and a mobile-friendly menu experience.
Can I customize the look of my menu?
Yes. You can upload your logo, adjust branding, and organize items into categories. Higher plans unlock additional customization.
Is my data secure?
We use standard security controls and secure payment processing through Stripe. Access to account data is protected by authentication and role-based access.
Getting Started
Still need help?
If you can't find the answer you need, contact our support team and we'll help you get your menu live.
Contact Support